Returns & Exchanges
At Mens Gold Jewelry, we stand behind the craftsmanship of our pieces and offer a 30-day return policy to ensure you are completely satisfied with your purchase. Items must be in their original, unworn condition with all security tags attached to be eligible for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Jewelry
Place the item securely in its original velvet box and protective packaging to prevent damage during transit.
Ship the Item
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Quality Inspection & Refund
Once our master jewelers verify the item's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing